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Help & Support

Questions, answered

Everything you need before the festival — the full FAQ, our Code of Conduct, and how to reach a real human on the team.

FAQ

Frequently asked questions

Passes & tickets

What ticket passes are available?

The three main passes, sold in Casa Luna's ticket shop: Full Pass (€145 until 27 Oct, then €160 — all bachata + kizomba workshops, parties and Jack & Jill entry), Kizomba Pass (€100 until 29 Oct, then €110 — the full Kizomba & Urban Kiz track) and Couple Pass (€270 — two Full Passes for you and your partner, €290 bought separately). It also sells a Kizomba Couple Pass, party passes and hotel packs.

Can I get a refund or transfer my pass?

Passes are non-refundable, but you can transfer yours to another dancer: we change the name on it for a €10 fee, up to 7 days before the festival. Email orders@casaluna.se and we'll sort it. The festival is 18+.

How can I pay?

Passes are sold through Casa Luna's ticket shop, which shows the accepted payment methods at checkout. Prices are in euros (€), VAT included. Questions about an order? Write to orders@casaluna.se.

Do I need a partner?

No. Passes are per person, so you can come on your own. Casa Luna's ticket shop sells single Full Passes, and a Couple Pass if you'd like to buy for two.

What does each pass include?

Full Pass (€145 until 27 Oct, then €160): all bachata and kizomba workshops, the three night parties and the Saturday day social. Kizomba Pass (€100 until 29 Oct, then €110): the Kizomba & Urban Kiz workshops, parties and day socials. Couple Pass (€270): two Full Passes. Kizomba Couple Pass: two Kizomba Passes. All four, a Party Pass (every party and day social) and the Thursday pre-party are in Casa Luna's ticket shop.

The weekend

What is La Luna Bachata Festival?

A weekend bachata and kizomba festival at Åby Arena in Göteborg, Sweden — 6–9 November 2026. Workshops, a Saturday daytime social and night parties with international artists, DJs and 50+ guest dancers, everything under one roof. It's the debut edition, curated by Casa Luna.

When and where is La Luna Bachata Festival?

Friday 6 November (from 20:00) to Monday 9 November 2026 (01:00) at Åby Arena, Åby Arenaväg 10, Mölndal — from Gothenburg Central Station it's 8 minutes by commuter train to Mölndal, then 7 minutes on bus 753. The 4-star Åby Hotel is in the same building, so you can sleep right above the dancefloor.

Is there kizomba at La Luna?

Yes — a full parallel Kizomba & Urban Kiz track runs Friday to Sunday: workshops, plus kizomba at the night parties. The Kizomba Pass (€100 until 29 Oct, then €110) covers the whole track; the Full Pass includes both styles.

Who is teaching at La Luna Bachata Festival?

Agustin y Alba, Kornel & Catharine, Carlos & Ivana, Benjamin & Sara, Francis, Jessie & Anna, Jorge & Azahara, Klau & Olek, Mikael & Irina, Pinja, Severi & Wilanda, Yuna and Anna teach bachata; Adnan, Mai-Elin, Nii & Angie, Theo, Yves, William & Jeanette, Lessly and Mamadou teach Kizomba & Urban Kiz. DJs: DJ Pablo G, DJ eXtreme, DJ Base and DJ Loves Me (bachata); DJ Joey, DJ Lee Ross and DJ Nessu (kizomba). Full lineup at /2026.

How many guest dancers attend?

More than 50 invited guest dancers from all across Europe join the parties — passionate social dancers who keep the floor alive from the first song to the last.

What language is the festival in?

English. Workshops, announcements and all festival communications run in English by default — the floor speaks every language.

What level do I need to be?

Every level is welcome. The weekend runs bachata and a full parallel Kizomba & Urban Kiz track, Friday to Sunday.

Getting there & staying

Can I stay at the venue?

Yes — the Best Western Plus Åby Hotel is in the same building as the festival. Prices are per room, breakfast buffet and Friskis & Svettis gym included. For 3 nights: Standard Double (2 people) €297, Deluxe (4 people) €540, Studio (4 people, small kitchen) €570. Stay & Dance packs: 2 Full Passes + Standard Double, 3 nights €480, in Casa Luna's ticket shop until 1 Nov.

How do I travel to the festival?

Fly into Göteborg Landvetter (GOT) — about 25 minutes by car or taxi. By public transport, take the airport coach to Gothenburg Central (about 20 minutes), then the commuter train to Mölndal (8 minutes) and bus 753 to Åby Arenastad (7 minutes). Direct trains connect Göteborg with Stockholm, Malmö and Copenhagen.

At the venue

Is there a cloakroom?

Cloakroom details for the weekend are announced soon. Staying at the hotel? Your room is upstairs in the same building as the dance floors.

Can I eat at the venue?

Yes. Åby Arena has a restaurant and bars in the same building as the dance rooms and the hotel, so you never need to step outside. Hotel rooms include breakfast.

Safety & Consent

A safe, consent-first dance floor

Our shared agreement for a safe, respectful and inclusive La Luna weekend. It applies to everyone — attendees, artists, DJs, volunteers, staff and partners. If you experience or witness anything that makes you uncomfortable, tell a member of the La Luna team straight away.

Contact

Still need a hand?

Email us or send a DM on Instagram — we read every message.

General questions: info@casaluna.se · Tickets & orders: orders@casaluna.se · Instagram @lalunafestival

At the festival? How to find the team